Good location that is close to train station. Complimentary breakfast was great!
3sg
Juni 2024
Location, facilities, support staff, options for coffee, support for luggage, spacious rooms next to each other
Mehul
Juni 2024
Breakfast buffet was excellent. The selection has a wide array that can hit multiple nutritional needs. The best bowel movements I had on my trip was during my stay here because of the vegetables provided in the breakfast. Veggies and fiber are difficult to encounter in Japan, so this was a very enjoyable perk of staying here. Staff are excellent and exceedingly helpful and welcoming. They assisted in pretty much everything we could have asked for and more. They also help fill out luggage forwarding so you don't need to carry large suitcases around via Tak-Q-Bin (They use Yamato service here) Location is a short 5 minute walk from the Shin-Osaka stations.
Kevin
Februari 2025
The room is quite spacious, which is, from my understanding, normal in Osaka but appreciated nontheless. Check in is easy with the automated kiosks, and the Library that transforms to a buffet in the morning is a great use of space. It is quite close to some interesting cafes and restaurants as well
Jones
Februari 2025
This hotel has a nice lounge with coffee etc. This is really comfortable when waiting to check in or for a taxi/train etc. It really gives a feeling of being cared for by the hotel. The staff is great! I needed to swap the sim card in my phone but didn't have a tool to open the tray. I asked the front desk for a needle, which they swiftly provided. But I still couldn't open the tray. The fellow who got the needle - I wish I remembered his name - joined the fray and with his help we were able to open it. He really went out of his way to cheerfully pitch in and solve the problem. Also should point out that this hotel is super-convenient to the Shin-Osaka train station and an excellent Thai Massage place on the next block.
Blake
April 2025
Cleanliness, magnificent helpful stuff, fast and easy check-in & check-out, location (very close to Shin-Osaka station) and optimum requirements. Beside complimentary hot and cold drinks, we used ice cube machine, laundry, ironing device. Some small restaurants, GYM and massage services were within some walks away from the hotel. If you wish to rent a bike and explore the city, you can find a bike rental in Shin-Osaka station (Have in mind, just regular bikes, no gear or electric bikes).
Fares
September 2024
Close proximity to Shin-osaka Station. Twin room was clean and spacious; we not only had room to open suitcase & bags, there was even a decent size coffee table and 2 chairs to relax beside the window. Hotel provides fresh towels + bin liners + toothbrush set daily (in a bag hung on the door) even if you indicate no room cleaning needed. Staff were really hospitable and kind despite the language barrier. Breakfast was included - selection was good considering the affordable price.
Audrey
April 2024
The room was very spacious and clean! The staff were very friendly. They answered all my questions and helped me fill out the delivery slip to send my luggage to my next hotel when I checked out. I like that I was provided with two pillows despite being a solo traveler, as it made the bed even more comfortable. The laundry machine had English instructions posted nearby so it was easy to use.
Kyndal
April 2025
Out from busy city center but still convenient to travel around. The room is typical Japanese hotel, nothing special. Clean and tidy. Breakfast was good but you'll get bored of the repetition if you stay longer than 3 days.
Tula
April 2025
Breakfast was wonderful in quantity(unlimited) , quality(everything oishi), location (library). Appreciate that "welcome drinks" available after return from long, tiring day. Room was spacious, elevator came quickly despite fully booked. Been to Osaka several times - yours is BY FAR the best hotel
Mauz
April 2025